Return policy

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will get a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not return your purchase to the manufacturer. Customers will only be charged a maximum of one time for shipping costs (this includes returns); No restocking fee will be charged to consumers for the return of a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email notification of receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, please check your bank account again first. Then contact your credit card company, it may take some time before your refund is officially posted. Then contact your bank. There is often some processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at email: [email protected].

Please contact our customer service at email: [email protected] to obtain the return address.